The requested schedule is currently not available. Leave your contact details to send you schedule updates.
Facility Management Workshop
This Facility Management workshop will explain the duties and responsibilities of facility manager and how to develop and manage the strategic facility plan. You will learn about the reliability-cantered maintenance, and other tools needed to manage and oversee the operations and maintenance of buildings, systems, and equipment.
The workshop will also explain the key aspects of a successful occupant services plan with helpful guidelines and tools. Moreover, the workshop will describe how to use the workflow process, specific performance measurements and key performance indicators to improve performance.
hours
16
language
English
Summary
This Facility Management workshop will explain the duties and responsibilities of facility manager and how to develop and manage the strategic facility plan. You will learn about the reliability-cantered maintenance, and other tools needed to manage and oversee the operations and maintenance of buildings, systems, and equipment.
The workshop will also explain the key aspects of a successful occupant services plan with helpful guidelines and tools. Moreover, the workshop will describe how to use the workflow process, specific performance measurements and key performance indicators to improve performance.
Target Audience
This workshop will appeal to a wide range of audiences and is intended for anyone willing to advance his/her knowledge in facility management.
Skills Gained
Upon completion of workshop participants will learn:
- The duties and responsibilities of facility manager
- How to develop and manage the strategic facility plan
- The tools needed to manage and oversee the operations and maintenance.
- How to manage the occupant services
- How to measure and manage facility performance
Topics Covered
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- Evolution of Facility Management
- Definition of Facility Management
- Market Volume
- Facility Manager Role
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- Physical Asset Inventory
- Maintenance Cycle
- Maintenance Schedule
- Applicable Regulations and Standards
- Occupant Services
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- Definition of Facility Operation
- The Eight Principles of Effective Operation
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- Work Management Center
- Receive Work
- Assess Work
- Assign Work
- Perform Work
- Return Results
- Input Data
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- Asset and System Description
- Asset and System Deficiencies
- Asset and System Improvement
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- Unplanned Maintenance
- Preventive Maintenance
- Predictive Maintenance
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- Reliability Centered Maintenance
- Failure Mode and Effect Analysis
- Root Cause Analysis
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- Importance of Occupant Services
- Manage Occupant Services
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- Service Contract Cycle of Improvement
- Service Level Agreement
- Standard Operating Procedures
- Staff Vs. Outsourced Decision Criteria
- Outsourced Rating System
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- Occupant Service Index
- Occupant Surveys
- Complete Guide to Improve Occupant Satisfaction
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- Degradation Curves
- Performance Measurement Tools
- Facility Management Metrics
- Key Performance Indicators
minimize course outline
The requested schedule is currently not available. Leave your contact details to send you schedule updates.