Course Outline

Advanced Leadership Program


12 Hours




They say that leaders are born not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

Once you learn the techniques of true leadership, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

Target Audience

Individuals in middle and senior positions who wish to better understand themselves in order to improve their leadership skills. Employees whose responsibilities require planning, problem solving, delegation, leading and managing change will also benefit from the program

Topics Covered

 1.      Employees’ Contribution: From Start-up to Leadership

  • The Four Stages of Contribution
  • Characteristics of the Four Stages

2.        Managers vs Leaders

  •  Management and Leadership
  •  Distinguishing Leadership from Authority and Being A True Leader
  •  Main Characteristics of Successful Leaders
  •  Styles and Characteristics

3.       The Role of the Leader

  • The Main Activities of Leadership
  • Setting Direction
  • Inspiring Others

4.       Leadership Skills Development

  •  Goal Setting
  • Coaching Skills
  •  Feedback Skills
  •  Motivation Skills
  • Problem Solving and Decision Making
  • Change Management
  • Leader by Example and Creating Trust

5.       Goal Setting

  • Goal Definition
  •  Mission, Goals, and Objectives
  •  A Four Step Process

6.       Coaching Skills

  • Coaching vs. Mentoring vs. Managing
  • Fundamentals of Coaching – Characteristics
  • The GROW Model - Sir John Whitmore

7.       Feedback Skills

  • Understanding Feedback
  • Effects of Feedback
  • Common Mistakes
  •  Johari Window

8.       Motivation Skills

  • Importance of Motivation
  •  Herzberg’s Motivation – Hygiene Theory

9.       Problem Solving and Decision Making

  •  Defining Problem Solving
  •  Six Thinking Hats

10.   Change Management

  • Facing Change
  •  Understanding Change & Obstacles to Change
  • Leading Change
  • The Change Process
  •  Key Competencies to Managing Change
  • Moving Forward

11.   Leadership Styles and Situational Leadership Model

  • Leadership Styles
  • Situational Leadership



  • Learning Concepts/Presentations
  • Group Activities and Discussions
  • Tips and Tools
  • Individual and Team Exercises
  • Role Plays/Case Studies
  • Educational Videos
  • Action Plan to ensure Application of the Learning

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