Course Outline

Competency Based Recruitment and Interviewing Skills


12 Hours




Many companies simply wait for talent to come to them. Simply advertising an open position and hoping that you find the right talent does not guarantee that you will find the best people. Actively seeking out qualified candidates is the best way to ensure that you find the talent that you need. Recruitment is essential to the success of your business.

Our Job Description, Competency Based Recruitment and Interviewing workshop will guide your participants and help them interview and recruit the right employee for you. Hiring a new employee is one of the largest investments you make in any business. Hiring the right employee is very important, as training can be expensive, and employee turnover costs companies millions every year. So, reduce your costs with a great employee recruitment program

Target Audience

This course will appeal to a wide range of audiences and is intended for HR Professionals.

Skills Gained

Upon completion of workshop participants will be able to:

  • Do the Selection Process
  • Understand the recruitment cycle
  • Conduct an interview
  • Check the candidates background effectively
  • Create a job offer
  • Negotiate the job offer
  • Orient new employees

Topics Covered

1.       Introduction to Recruitment

  • What is Recruitment?
  • Recruitment Objectives
  • Candidates Are Like Melons!
  • The Cost of Hiring

2.       The Principle Element in an Interview

  • Skills
  • Attitudes

3.       The Recruitment Cycle

  • What Does It Really Mean?
  • Internal Recruitment Sources
  • External Recruitment Sources
  • Souring Methods
  • Employment Branding
  • Recruitment Effectiveness
  • Evaluating Recruitment Sources

4.       The Interviews

  • Traditional Interviews
  • Behavioural Interviews
  • Stress Interviews
  • Phone Interviews

5.       CV Screening and Analysis

  • CV Screening
  • Shortlisting

6.       The Competency Based Interview

  • Behavioural Interview
  • Advantages of Behavioural Interviewing
  • Competencies Samples
  • Behavioural Interview Techniques
  • The STAR
  • Behavioural Questions

7.       The Interview Process

  • Interviewer Biases
  • The Interview Process
  • Setting Up the Interview
  • Building Rapport
  • Information Gathering
  • Post Interview Steps
  • Common Mistakes


  • Learning Concepts/Presentations
  • Group Activities and Discussions
  • Tips and Tools
  • Individual and Team Exercises
  • Role Plays/Case Studies
  • Educational Videos
  • Action Plan to ensure Application of the Learning