Course Outline

Learning and Development


6 Hours




Training needs analysis is effectively a skills gap analysis. The main aim is to find out the current state and formulate a desired state. The difference between the two states will lead you to identify the gap and plan a training program that addresses it.

Target Audience

This course will appeal to a wide range of audiences and is intended for HR Professionals.

Skills Gained

Upon completion of workshop participants will be able to:

  • Initiate a TNA
  • Apply TNA
  • Specify Inputs and Outputs of a TNA
  • Specify the Stages of a TNA
  • Specify the Training plan
  • Evaluate the Training progress

Topics Covered

1.       The Introduction

  • What is Training Needs Analysis (TNA)
  • TNA Triggers

2.       How does Training Needs Analysis Work?

  • Inputs
  • Outputs
  • TNA Data Collection tools
  •  Stages of a TNA
  • Putting the Training Plan

3.       Focusing the Training

  • Performing a Needs Assessment
  • Creating Learning Objectives
  • Drilling Down into Content

4.       Creating an Evaluation Plan

  • What Will We Evaluate?
  • When Will the Evaluation Be Completed?
  • How Will We Evaluate It?
  • Who Will Perform the Evaluation?

5.       Assessing Learning after Training

  •  Evaluation Timelines
  • Learning Journal
  • Goal Setting
  • Additional Methods of Evaluation

6.       Calculating the Return on Investment (ROI)

  • A Basic ROI Formula
  • Identifying and Measuring Tangible Benefits
  • Identifying and Measuring Intangible Benefits
  • Calculating Total Costs
  • Making a Business Case


  • Learning Concepts/Presentations
  • Group Activities and Discussions
  • Tips and Tools
  • Individual and Team Exercises
  • Role Plays/Case Studies
  • Educational Videos
  • Action Plan to ensure Application of the Learning