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Course Outline


ITIL® 4 Specialist High Velocity IT

Duration

18 Hours

Language

English

Summary

This new ITIL 4 Managing Professional (MP) High Velocity IT (HVIT) course is intended to provide the candidate with an understanding of the ways in which digital organizations and digital operating models function in high velocity environments, focussing on rapid delivery of products & services to obtain maximum value. The qualification will provide the candidate with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing.

Target Audience

  • Individuals continuing their journey in service management
  • ITSM Managers and aspiring ITSM Managers
  • IT managers and practioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments
  • Existing ITIL qualification holders wishing to develop their knowledge

 

Prerequisites

ITIL 4 Foundation

Skills Gained

At the end of this course, attendees will have an understanding of the following:

  • Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
  • Understand the digital product lifecycle in terms of the ITIL ‘operating model’
  • Understand the importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT
  • Know how to contribute to achieving value with digital products

Certificate and Exam

ITIL® 4 Specialist – High Velocity IT (HVIT) Certification

Topics Covered

  • Course Overview
  • High-velocity nature of the digital enterprise, including the demand it places on IT
  • Digital product lifecycle in terms of the ITIL 'operating model'
  • Importance of ITIL Guiding Principles & other fundamental concepts for delivering high velocity IT
  • Achieving value with digital products
  • Exam Preparation