Reaching Conflict Resolution Workshop

Summary

Whether it's in the form of visible back biting or silent resentment, conflict in the workplace can take a devastating toll on productivity and morale. Managing interpersonal differences is essential to businesses and protects the emotional health of employees. Learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.

Target Audience

This workshop will appeal to a wide range of audiences and is intended for anyone.

Skills Gained

Upon completion of workshop participants will be able to:

• Catch disagreement before it escalates into dysfunctional conflict
• Understand and apply the 9 different approaches to managing conflict
• Replace habitual styles of handling differences with a strategic approach
• Honor the legitimate interests of others
• Creatively integrate diverse views so they are responsive to mutual concerns
• Utilize disagreements as opportunities for learning